U.S Airlines have cancelled and delayed flights due to the “Arctic Blast”

Over 3,000 flights were canceled and 5,000 were delayed as of Tuesday night in the U.S. Southwest Airlines is one of them. Southwest Airlines canceled 2,886 flights on Monday that indicated 70% of the flight schedule. Travelers were stranded at the airports and couldn’t make their Christmas dinner tables on time.

DOT is investigating Southwest Airlines and looking into this travel mayhem as a whole. “USDOT is concerned by Southwest Airlines’ disproportionate and unacceptable rate of cancellations and delays as well as the failure to properly support customers experiencing a cancellation or delay,” the department said.

Southwest declined to comment late on Monday on the USDOT statement but pointed to a statement it issued earlier offering “heartfelt apologies” and said, “with consecutive days of extreme winter weather across our network behind us, continuing challenges are impacting our customers and employees in a significant way that is unacceptable.” According to Reuters.com.

Winter blizzards hit the U.S. significantly hard this Christmas weekend from coast to coast and especially in West New York, Erie county, and Buffalo city. They each got a historical century winter storm that left dozens of people dead in the freezing cold. Kathy Hochul, the governor of NY stated at the news conference, to not travel to west NY, as it is like a warzone. The Governor of NY has issued a state of emergency.